Size    Height 

50       <5'0

52       5'0 - 5'1

54       5'2 - 5'3

56       5'4 - 5'5

58       5'6 - 5'7

 

At Ervez, we aim to provide you with a seamless shopping experience, including fast and reliable shipping. Please read our shipping policy carefully:

1. Processing Time: - Orders are typically processed within 1-2 business days after payment confirmation. - During peak seasons or promotional periods, processing times may be slightly longer.

2. Shipping Methods: - We offer standard shipping options. - Shipping methods and carriers may vary depending on your location.

3. Shipping Fees: - Shipping fees are calculated based on the weight and dimensions of your order, as well as your location. - Shipping fees will be displayed at checkout before you finalise your purchase.

4. Delivery Time: - Estimated delivery times depend on the shipping method selected and your location. - While we strive to deliver your order promptly, please note that delivery times are not guaranteed and may be affected by external factors such as carrier delays.

5. Tracking Your Order: - Once your order has shipped, you will receive a shipping confirmation email with tracking information. - You can track the status of your order by entering the provided tracking number on the carrier's website.

6. International Shipping: - Apart from UK shipping, we currently offer shipping to EU countries. 

7. Shipping Restrictions: - We are unable to ship to P.O. boxes or APO/FPO addresses. - Certain items may be subject to shipping restrictions based on size, weight, or destination.

8. Order Changes or Cancellations: - Once an order has been placed, changes or cancellations may not be possible. Please contact us as soon as possible if you need to modify your order.

9. Lost or Damaged Packages: - In the rare event that your package is lost or damaged during transit, please contact us immediately at ervezabayas@gmail.com. We will work with the shipping carrier to resolve the issue and ensure your satisfaction.

10. Contact Us: - If you have any questions or concerns regarding our shipping policy, please don't hesitate to reach out to us at ervezabayas@gmail.com.

At Ervez, we are committed to providing you with the utmost satisfaction in every purchase. Each product undergoes meticulous inspection to ensure its quality meets our standards.

No Returns or Exchanges: Please be advised that we do not accommodate returns or exchanges unless there is a verifiable error on our part. We stand behind the quality of our products, and all items are thoroughly inspected before shipment to guarantee your satisfaction.

Should you encounter any issues please reach out to us within 14 days of receiving your order at ervezabayas@gmail.com. We will then provide further instructions on how to proceed. Our dedicated customer service team is ready to assist you with any concerns you may have.

Thank you for choosing Ervez for your luxury abaya needs. We appreciate your trust in our brand and are committed to providing you with exceptional service.

At Ervez, we are committed to safeguarding your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide to us when using our website.

Information Collection: We may collect personal information, such as your name, email address, shipping address, and payment details, when you place an order on our website or subscribe to our newsletter.

Use of Information: We use the information we collect to process your orders, communicate with you about your purchases, and provide you with updates and promotions about our products and services. Your information may also be used for internal purposes, such as analyzing website traffic and improving our website and services.

Data Security: We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We use encryption technology, secure socket layer (SSL) protocol, and other industry-standard security measures to protect your data.

Third-Party Disclosure: We do not sell, trade, or otherwise transfer your personal information to outside parties unless we provide you with advance notice or are required to do so by law.

Your Consent: By using our website, you consent to our Privacy Policy and agree to its terms.

Changes to Our Privacy Policy: We reserve the right to amend this Privacy Policy at any time without prior notice. Any changes will be posted on this page, and your continued use of our website after such modifications will constitute your acknowledgment of the modified Privacy Policy.

Contact Us: If you have any questions or concerns regarding our Privacy Policy, please contact us at ervezabayas@gmail.com.

These Terms of Service ("Terms") govern your use of our website and the services provided by Ervez. By accessing or using our website, you agree to comply with these Terms. Please read them carefully before proceeding.

1. Website Use: By using our website, you agree to provide accurate and current information and to abide by all applicable laws and regulations.

2. Intellectual Property: All content on our website, including text, graphics, logos, images, and software, is the property of Ervez and is protected by copyright and other intellectual property laws. You may not reproduce, distribute, modify, or otherwise use any content from our website without our prior written consent.

3. Product Information: We make every effort to ensure the accuracy of product information on our website. However, we do not warrant that product descriptions, prices, or other content on our website are accurate, complete, or current.

4. Orders and Payment: By placing an order on our website, you agree to pay the total amount for the products and any applicable taxes and shipping fees. We reserve the right to cancel or refuse any orders at our discretion.

5. Shipping and Delivery: We strive to process and ship orders in a timely manner. However, we cannot guarantee delivery times and are not responsible for any delays or issues with shipping carriers.

6. Returns and Refunds: Please refer to our Return and Refund Policy for information on returns and refunds.

7. Limitation of Liability: To the fullest extent permitted by law, Ervez shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or products.

8. Indemnification: You agree to indemnify and hold harmless Ervez, its affiliates, officers, directors, employees, and agents from any claims, losses, damages, liabilities, and expenses (including legal fees) arising out of or related to your use of our website or violation of these Terms.

9. Governing Law: These Terms shall be governed by and construed in accordance with the laws of [your jurisdiction], without regard to its conflict of law principles.

10. Changes to Terms: We reserve the right to update or modify these Terms at any time without prior notice. By continuing to use our website after such changes, you agree to be bound by the updated Terms.

11. Contact Us: If you have any questions or concerns about these Terms, please contact us at ervezabayas@gmail.com.